{"id":1572,"date":"2026-04-17T23:14:52","date_gmt":"2026-04-17T23:14:52","guid":{"rendered":"https:\/\/careers.servlogi.com\/?post_type=job_listing&#038;p=1572"},"modified":"2026-04-17T23:14:52","modified_gmt":"2026-04-17T23:14:52","slug":"mission-support-operations-manager","status":"publish","type":"job_listing","link":"https:\/\/careers.servlogi.com\/?job_listing=mission-support-operations-manager","title":{"rendered":"Mission Support Operations Manager"},"content":{"rendered":"\r\n<h3 data-path-to-node=\"2\">Mission Support Operations Manager<\/h3>\r\n<p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">Job Details<\/b><\/p>\r\n\r\n<ul data-path-to-node=\"4\">\r\n \t<li>\r\n<p data-path-to-node=\"4,0,0\"><b data-path-to-node=\"4,0,0\" data-index-in-node=\"0\">Location (Primary):<\/b> Tualatin, OR<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"4,1,0\"><b data-path-to-node=\"4,1,0\" data-index-in-node=\"0\">Location (Secondary): Remote USA<\/b><\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"4,2,0\"><b data-path-to-node=\"4,2,0\" data-index-in-node=\"0\">Work Model:<\/b> Hybrid (In-Office: Monday &amp; Thursday | Remote: Tuesday, Wednesday, Friday)<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"4,3,0\"><b data-path-to-node=\"4,3,0\" data-index-in-node=\"0\">Job Type:<\/b> Full-Time (Exempt position)<\/p>\r\n<\/li>\r\n<\/ul>\r\n\r\n<hr data-path-to-node=\"5\" \/>\r\n\r\n<h3 data-path-to-node=\"6\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">Company Description<\/b><\/h3>\r\n<p data-path-to-node=\"7\">ServLogi understands how critical sectors secure, manage, and deploy data. We relentlessly innovate to deliver sovereign infrastructure solutions that enable the high-assurance missions of today and the secure operations of tomorrow. With a foundation of uncompromising security and advanced zero-trust cloud technologies, our environments have become the resilient backbone of the defense, government, and enterprise systems that shape our digital world.<\/p>\r\n<p data-path-to-node=\"8\">ServLogi meets our clients at the intersection of absolute reliability and mission readiness, enabling them to push tactical boundaries forward without the risk of downtime. We achieve this through the balance of our elite engineering culture and our industry-leading portfolio of bare-metal and dedicated server products, recognized globally for zero-failure operations, performance, and defense-in-depth security.<\/p>\r\n<p data-path-to-node=\"9\">ServLogi operates top-tier datacenters built to the most rigorous compliance standards (SOC 2 Type II, NIST, CMMC, FedRAMP). Recognized as strongholds of both physical and digital security, our resilient facilities ensure that critical national infrastructure and global supply chains have uninterrupted access to the sovereign compute power they need to keep our world moving safely forward.<\/p>\r\n&nbsp;\r\n<div>\r\n<h2 class=\"title\">Job Description<\/h2>\r\n<\/div>\r\n<div class=\"detail-wrapper\">\r\n<div class=\"detail-wrapper-body\">At ServLogi, deploying zero-failure infrastructure requires flawless execution from procurement to final handoff. The Mission Support Operations Manager oversees the daily logistical operations of our hardware supply chain and client deployments. You will lead a specialized team responsible for processing complex infrastructure orders, managing high-value hardware inventory, and ensuring timely fulfillment for our defense and enterprise clients. Because our clients operate in high-pressure, critical sectors, you will also serve as the primary escalation point, expertly navigating complex challenges and resolving deployment roadblocks with precision and professionalism.<\/div>\r\n<\/div>\r\n<div class=\"detail-wrapper\">\r\n<div class=\"detail-wrapper-header\">\r\n<h4>Responsibilities<\/h4>\r\n<\/div>\r\n<div class=\"detail-wrapper-body\">\r\n<ul class=\"detail-list\">\r\n \t<li>\r\n<p data-path-to-node=\"8,0,0\">Oversee the end-to-end processing of complex infrastructure orders, ensuring 100% accuracy in hardware allocation and deployment timelines.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"8,1,0\">Lead, schedule, and mentor a team of deployment specialists, fostering a culture of exceptional service under high-pressure conditions.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"8,2,0\">Act as the senior escalation point for client inquiries, utilizing expert conflict-resolution skills to turn difficult, high-stakes situations into positive operational outcomes.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"8,3,0\">Manage high-value hardware inventory, analyzing supply chain data and maintaining strong vendor relationships to guarantee optimal stock levels for immediate bare-metal provisioning.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"8,4,0\">Organize and process critical service contracts, continuations, and compliance paperwork, ensuring all records are flawlessly maintained in our digital ERP systems.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"8,5,0\">Develop and implement strategies to streamline front-line operations, handle high-volume communications, and enhance overall client satisfaction.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<div class=\"detail-wrapper\">\r\n<div class=\"detail-wrapper-header\">\r\n<h4>Requirements<\/h4>\r\n<\/div>\r\n<div class=\"detail-wrapper-body\">\r\n<ul class=\"detail-list\">\r\n \t<li>\r\n<p data-path-to-node=\"10,0,0\">Proven experience in operational management, order fulfillment, and complex inventory management.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"10,1,0\">Elite customer service and conflict-resolution skills, with a track record of successfully de-escalating frustrated clients in high-pressure environments.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"10,2,0\">Exceptional organizational and time-management abilities, capable of handling high-volume communications and strict deployment deadlines.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"10,3,0\">Demonstrated ability to lead and mentor teams to achieve operational excellence.<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"10,4,0\">Strong attention to detail regarding contract processing and digital record-keeping.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<div class=\"detail-wrapper-body\"><\/div>\r\n\r\n<hr data-path-to-node=\"1\" \/>\r\n\r\n<h3 data-path-to-node=\"2\">Additional Information<\/h3>\r\n<p data-path-to-node=\"3\"><b data-path-to-node=\"3\" data-index-in-node=\"0\">Equal Employment Opportunity<\/b> ServLogi is committed to providing equal opportunities to all applicants and employees. We engineer zero-failure environments, and we apply that same standard of fairness to our hiring. We will not discriminate against any applicant or employee based on race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth, or related medical conditions, breastfeeding, or related medical conditions), gender (including gender identity, gender expression, and gender-related appearance and behavior), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), ph<span class=\"citation-93 citation-end-93\">ysical or mental disability, genetic information, protected medical and family care leave, Civil Air Patrol status, military or veteran status, or any other legally protected characteristic. Harassment based on any o<\/span>f these characteristics is strictly prohibited.<\/p>\r\n\r\n<div class=\"source-inline-chip-container ng-star-inserted\"><\/div>\r\n<p data-path-to-node=\"4\">Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the \u201cKnow Your Rights: Workplace Discrimination is Illegal\u201d poster. Our pay transparency policy is available upon request.<\/p>\r\n<p data-path-to-node=\"5\"><b data-path-to-node=\"5\" data-index-in-node=\"0\">Diversity in Defense &amp; Engineering<\/b> At ServLogi, we know that infrastructure resilience requires diversity of thought. Defending against complex threats and building sovereign, z<span class=\"citation-92 citation-end-92\">ero-failure systems means eliminating groupthink. We believe a fusion of perspectives leads to stronger, more secure outcomes for our employees, our high-assurance clients, and the critical missions we support. W<\/span>e are committed to fostering an inclusive environment where elite talent from all backgrounds can thrive, contribute meaningfully, and succeed together.<\/p>\r\n\r\n<div class=\"source-inline-chip-container ng-star-inserted\"><\/div>\r\n<p data-path-to-node=\"6\"><b data-path-to-node=\"6\" data-index-in-node=\"0\">Accessibility &amp; Accommodations<\/b> ServLogi is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and hiring process. If you require an accommodation, please contact us at <b data-path-to-node=\"6\" data-index-in-node=\"259\">jobs.accommodations@servlogi.com<\/b>. Include a description of the accommodation requested, along with the job title and requisition number.<\/p>\r\n<p data-path-to-node=\"7\"><b data-path-to-node=\"7\" data-index-in-node=\"0\">Application Timeline <\/b>We reserve the right to close the application sooner if the position is filled. If the role remains open beyond that date, we will update the posting with a revised deadline.<\/p>\r\n\r\n\r\n<hr data-path-to-node=\"8\" \/>\r\n\r\n<h3 data-path-to-node=\"9\">Compensation &amp; Mission-Support Benefits<\/h3>\r\n<p data-path-to-node=\"10\">An employee\u2019s pay position within the salary range may be based on several factors, including, but not limited to:<\/p>\r\n\r\n<ul data-path-to-node=\"11\">\r\n \t<li>\r\n<p data-path-to-node=\"11,0,0\">Relevant education, qualifications, active security clearances, and experience<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"11,1,0\">Specialized skills, abilities, and job-specific knowledge<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"11,2,0\">Performance, contribution, and tactical results<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"11,3,0\">Geographic location and required on-site facility presence<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"11,4,0\">Shift, schedule, or on-call rotation requirements<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"11,5,0\">Internal and external market equity<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"11,6,0\">Evolving business and organizational needs<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-path-to-node=\"12\">The salary range listed reflects what we believe to be the possible compensation range for this role at the time of posting. Actual compensation may be higher or lower. This range applies to roles performed in California, Colorado, New York, or remote roles that can be performed in those states. The range may be modified in the future.<\/p>\r\n<p data-path-to-node=\"13\"><b data-path-to-node=\"13\" data-index-in-node=\"0\">Incentive Programs<\/b> You will be eligible to participate in ServLogi\u2019s Short-Term Incentive (STI) plan, which provides awards based on both company-wide operational stability and individual performance. Depending on your role and impact, you may also be eligible for our Long-Term Incentive (LTI) program, which may include restricted stock units (RSUs) or cash equivalents. Eligibility varies by role and plan terms. RSU awards may also be available to eligible new hires to ensure our team shares in the long-term success of our infrastructure.<\/p>\r\n<p data-path-to-node=\"14\"><b data-path-to-node=\"14\" data-index-in-node=\"0\">Comprehensive Benefits Package<\/b> To ensure our team remains sharp, healthy, and focused, we offer a robust benefits package including:<\/p>\r\n\r\n<ul data-path-to-node=\"15\">\r\n \t<li>\r\n<p data-path-to-node=\"15,0,0\">Paid vacation and paid sick leave<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,1,0\">Premium Medical, Dental, and Vision insurance<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,2,0\">Life, Accident, and Disability insurance<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,3,0\">Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,4,0\">Employee Assistance Program (EAP)<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,5,0\">Supplemental voluntary benefits (legal plan, pet insurance, critical illness, accident, hospital indemnity)<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,6,0\">Tuition and Certification reimbursement (e.g., CISSP, FedRAMP training)<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,7,0\">Transit and commuting benefits<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,8,0\">Employee recognition through the ServLogi Star Program<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,9,0\">Employee Stock Purchase Plan<\/p>\r\n<\/li>\r\n \t<li>\r\n<p data-path-to-node=\"15,10,0\">ServLogi Savings 401(k) Plan<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p data-path-to-node=\"16\"><i data-path-to-node=\"16\" data-index-in-node=\"0\">(Please note: No amount of pay or incentive bonus is considered earned until the applicable conditions of the specific compensation plan are fully met.)<\/i><\/p>\r\n\r\n<\/div>\r\n<\/div>\r\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","job_listing_type":[36],"job_listing_category":[91],"job_listing_location":[90,82],"job_listing_tag":[],"class_list":["post-1572","job_listing","type-job_listing","status-publish","hentry","job_listing_type-full-time","job_listing_category-client-operations-supply-chain","job_listing_location-oregon","job_listing_location-remote"],"cmb2":{"_job_general":{"_job_expiry_date":"2026-05-17","_job_application_deadline_date":"","_job_apply_type":"internal","_job_apply_url":"","_job_apply_email":"","_job_salary":"112344","_job_max_salary":"186093","_job_salary_type":"yearly","_job_featured":"","_job_urgent":"","_job_filled":"","_job_posted_by":"","_job_layout_type":""},"_job_map_location":{"_job_address":"Tualatin, OR","_job_map_location":{"address":" Tualatin, Washington County, Oregon, 97062, United States","latitude":"45.3809339","longitude":"-122.7694369"}}},"_links":{"self":[{"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=\/wp\/v2\/job_listing\/1572","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=\/wp\/v2\/job_listing"}],"about":[{"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1572"}],"wp:attachment":[{"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1572"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob_listing_type&post=1572"},{"taxonomy":"job_listing_category","embeddable":true,"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob_listing_category&post=1572"},{"taxonomy":"job_listing_location","embeddable":true,"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob_listing_location&post=1572"},{"taxonomy":"job_listing_tag","embeddable":true,"href":"https:\/\/careers.servlogi.com\/index.php?rest_route=%2Fwp%2Fv2%2Fjob_listing_tag&post=1572"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}